Privacy Policy

Please read carefully!

The SoulBALM website is provided for information and educational purposes only, and user information is collected to help us better serve you. We appreciate that you are trusting us with information that is important to you, and we want to be transparent about how we use it. This Privacy Policy Statement (“Privacy Policy”) describes how we use personal information collected and applies to the SoulBALM website. It applies to all SoulBALM website users, including unregistered visitors and subscribers (collectively, “users,” “you,” or “your”).  It does not apply to links from our website. Once you enter another website from the SoulBALM website, SoulBALM is not responsible for the privacy practices or polices of that website. We encourage you to review the privacy policies of every website that you visit.

 

Prior to accessing or using our services, please read this policy and make sure you fully understand our practices in relation to your personal information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our services.  If you have any questions or concerns regarding this policy, please contact us at info@SoulBALMlife.com.

 

We collect personal information you provide us from your use of our services, including payment information for users with paid services. To subscribe to our website, we need certain contact information, such as your name and email address. We may also store any provided demographic information (such as gender, birth date, address). You can unsubscribe from any of our emails by simply clicking on the “unsubscribe” link at the bottom of our emails.

 

Like many other websites, we also automatically collect other non-identifying information when you interact with our website. We also collect data from the device and application you use to access the SoulBALM website, such as your Internet protocol (IP) addresses, operating system, device type, browser type and timestamps. We collect usage data that may include such information as the SoulBALM webpages you visit, what you click on, and when you performed those actions. Emails sent by SoulBALM collect information about the email address used to opened those emails and links clicked in those emails. We do this to measure the performance of the SoulBALM email messaging system and to monitor and improve email deliverability and open rates. We may also use this information to further develop, customize, expand, and improve our services, based on users’ common or personal preferences, experiences and difficulties.

 

Except as set forth in this Privacy Policy or as specifically agreed to by you, SoulBALM will not disclose any personal information it gathers from you on our website. We will only release your personal information to third parties: (i) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (ii) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your personal information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose personal information as may be necessary to serve you.

 

If you choose to enroll as a subscriber of our website, you will receive periodic announcements and occasional promotional information via email, text messages and similar forms of communications. These communications will be of a general nature and will in no way disclose your unique personal information. If you do not wish to receive such promotional messages, you may notify us at any time or follow the “unsubscribe” or STOP instructions contained in the promotional communications you receive.

 

You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information. We will process this request within 30 days of receipt. To the extent required under applicable law, and subject to our rights to limit or deny access/disclosure under applicable law, you have the following rights in your personal information. You may exercise your rights by contacting us at the address below. You may receive a list of your personal information that we process to the extent required and permitted by law. Residents of California may request (1) information on the personal information we collect, (2) that we not sell that personal information, and (3) that we delete that personal information as required under California law. Please email or call us at info@SoulBALMlife.com or 301-615-0741 so that we can fulfill your request.

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We keep the information we have about you and your use of our services for as long as necessary for our legitimate business interests, including legal reasons and historical research.

 

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services related to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information may be obtained by visiting Google’s privacy policy.

 

We use this information to conduct research and analysis to better understand how visitors are using the SoulBALM website, so that we can improve your website experience. From time to time, we may conduct online research in order to gather feedback about our website through online or email surveys. Participation in these surveys is completely voluntary and you may choose whether or not to participate and disclose information. Personal information collected through market research will only be used by SoulBALM and will never be given or sold to a third party.

 

We use cookies and other similar technologies (“Cookies”) in order for us to provide our services and ensure that our website performs properly, to analyze our performance and marketing activities, and to help users have the best possible experience. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy. Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. You can find more information about cookies at: cookiesandyou.com.

 

We may also contact you with service and billing-related messages and content. You will not be able to opt-out of receiving such messages.

 

We may change this policy at any time. We will notify you of changes as required by applicable law.